30-Day Price Guarantee

At Pets Boxs, we stand behind our commitment to providing competitive prices for premium pet products. That’s why we offer a 30-day Price Guarantee: if you find a lower advertised price on the same item within 30 days of your purchase, we’ll refund the difference as a store credit or back to your original form of payment.

Eligibility Criteria

  • The advertised lower price must be from Pets Boxs or one of our authorized dealers.
  • Claims must be made within 30 days of the original purchase date.
  • Refunds exclude shipping costs, labor costs, discontinued items, clearance products, "doorbuster" deals, and promotional offers like "buy one get one free."

How to Claim Your Refund

For Purchases Made on PetsBoxs.com:

  1. Contact Our Customer Service Team

  2. Provide Required Information

    • Purchase date
    • Order number
    • Item details (model and original purchase price)

  3. Receive Your Refund

    • Refunds will be issued either as a store credit or back to your original form of payment.

For Purchases from Authorized Dealers:

Contact the dealer directly for details and assistance with your claim.

Important Details

  • Refunds are based on the price difference between the advertised price and the Pets Boxs MSRP.
  • Original purchase receipts are required to verify eligibility.
  • Refunds or credits are only applicable for the same model and configuration.

Our Promise:
We value your trust and aim to provide the best shopping experience. With our 30-Day Price Guarantee, you can shop confidently, knowing you’re getting exceptional value on top-quality pet products.